
satori AI team: your external AI department
Satori becomes your external AI department
You have one conversation, we solve the rest. Two tiers depending on how much depth you want.
Skip building your own AI department internally. Rent ours instead. On both tiers you talk to Satori's own consultants, never a support junior reading from a script.
Standard or Premium
Standard
A$55/user/month
Mail-based support with a guaranteed response time.
- Unlimited email support
- SLA: response within 8 business hours
- Help with login, licences, access and configuration
- Guidance on how you actually use Claude day to day
Premium
A$140/user/month
Everything in Standard, plus your dedicated AI department.
- Everything in Standard
- Dedicated contact person
- Monthly check-in / steering group
- Ownership of your AI roadmap: what gets prioritised and when
- Ownership of your AI policy and governance
Mail-based support
8-business-hour SLA
Own consultants, no scripted support
Roadmap ownership (Premium)
What's not included
- Larger initiatives and new projects (integrations, agents, automations). Scoped as a fixed-price project, regardless of tier.
- Training and workshops. See Claude training.
- Troubleshooting third-party systems outside the AI environment (Standard).
Requirements
An active managed platform: satori-claude.